Is it possible to scan the existing IT solutions for their underlying business processes and tune them for optimization, perform gap analysis or improve them for gaps, innovate for new services?
For a new business process modeling, there are tons of tools exist for designing and analysis.
How about for existing IT apps which embodies business processes?.
Often, the IT solutions which are old for sometime are taken for granted. And the only thing that is worried about is their performance, availability, etc...which are non-functional in nature.
How do even look at the underlying business processes for improvement and innovations?.
Who knows the kind of potential that the business process has, if it's innovated to a new channel or new platform. These solutions might have been architected/designed a decade before and still undergoing regular support.
Unless until, the processes are understood, the application potential remains untapped...